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Continue shoppingTerms and Conditions
These Terms and Conditions apply to all purchases made through the website of Élise California, located at Bentinckshof 30, and reachable via info@elisecalifornia.com.
Applicability
By placing an order on our website, you agree to these Terms and Conditions.
Product Information
We make every effort to provide accurate and up-to-date product descriptions and information. However, typographical errors, inaccuracies, or omissions may occur. Such errors do not entitle customers to compensation or contract cancellation.
Orders and Payment
Orders are processed only after full payment has been received. Available payment methods may vary by country and region. Customers are responsible for ensuring that their selected payment method is available in their location.
Processing and Delivery
Processing time: 1–3 business days
Shipping time: 3–7 business days, depending on destination
Orders are shipped directly from our supplier, which is located in China
Delivery times are estimates and may vary due to external factors beyond our control.
Returns and Cancellations
All conditions regarding returns and cancellations are outlined in our separate Return Policy, which forms an integral part of these Terms and Conditions.
Liability
Élise California is not responsible for loss or damage during shipping when tracking information confirms that the package has been delivered to the address provided by the customer. Customers are responsible for ensuring that the shipping address is entered correctly.
Intellectual Property
All content on this website, including but not limited to text, images, logos, and designs, is the property of Élise California and may not be copied, reproduced, or used without prior written permission.
Complaints Procedure
Any complaints must be submitted in writing via info@elisecalifornia.com. We aim to respond to complaints within 5 business days.
Governing Law
These Terms and Conditions are governed by and interpreted in accordance with Dutch law.
