Shipping and Delivery Policy

Shipping and Delivery Policy

We aim to deliver your order as quickly and accurately as possible. Below you will find detailed information about our shipping and delivery process.

Processing Time

Orders are processed within 1 to 3 business days. Once your order has been shipped, you will receive a confirmation email containing your tracking details.

Delivery Time

The average delivery time is 3 to 7 business days, depending on your location. Please note that delivery times are estimates and may be affected by busy periods, carrier delays, or customs procedures.

Shipping Method and Origin

All orders are shipped directly from our supplier, which is located in China. As a result, customs duties, taxes, or import fees may apply depending on the destination country. These charges are the responsibility of the customer.

Shipping Costs

Shipping costs are displayed at checkout and are calculated based on the weight of the order, destination, and selected shipping method.

Responsibility During Shipping

• When tracking information confirms that a package has been delivered, responsibility transfers to the customer.

• Customers are responsible for providing an accurate shipping address. Any address errors must be reported within 24 hours after placing the order.

Contact

If you have any questions regarding shipping or delivery, please contact us at:
info@elisecalifornia.com